Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Last Updated: March 15, 2025
Information We Collect
When you use our financial scenario modeling services, we collect information that helps us provide better, more accurate financial projections. This includes personal details you provide directly and technical information gathered automatically.
Personal Information
We collect personal information when you create an account, request consultations, or use our modeling tools. This includes your name, email address, phone number, business details, and financial data necessary for scenario analysis.
Financial Data
To provide accurate scenario modeling, we collect financial information including revenue figures, expense categories, cash flow data, and investment parameters. This data is essential for creating meaningful financial projections.
Technical Information
Our systems automatically collect technical data including IP addresses, browser information, device details, and usage patterns. This helps us improve our platform's performance and security.
How We Use Your Information
Your information serves specific purposes related to our financial modeling services. We don't use your data for unrelated marketing or sell it to third parties.
- Creating personalized financial scenario models based on your specific business situation
- Providing consultation services and answering questions about your financial projections
- Sending important updates about your account, models, and service changes
- Improving our modeling algorithms and platform functionality through usage analysis
- Ensuring platform security and preventing fraudulent activities
- Complying with Australian financial services regulations and legal requirements
Information Sharing and Disclosure
We maintain strict controls over who can access your personal and financial information. Your data isn't sold to marketers or used for purposes unrelated to our services.
| Recipient | Purpose | Data Shared |
|---|---|---|
| Cloud Infrastructure Providers | Secure data storage and processing | Encrypted personal and financial data |
| Payment Processors | Processing subscription payments | Billing information only |
| Legal Authorities | Compliance with Australian law | As required by valid legal process |
| Professional Advisors | Legal and financial guidance | Anonymized data where possible |
Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 (Cth), you have specific rights regarding your personal information. We're committed to honoring these rights and making them easy to exercise.
Access Right: You can request copies of the personal information we hold about you, including details about how it's used and who it's shared with.
Correction and Update
If you notice errors in your personal information or need to update your details, contact us at help@parinoxel.com. We'll make corrections promptly and notify relevant third parties if necessary.
Deletion and Erasure
You can request deletion of your personal information, subject to legal and contractual obligations. Some financial records may need to be retained for regulatory compliance, but we'll explain any limitations clearly.
Data Portability
Request your financial models and personal data in a structured, commonly used format. This helps if you want to transfer information to another service provider.
Data Security and Protection
Financial information requires robust protection. We implement multiple security layers to safeguard your data against unauthorized access, modification, or disclosure.
- End-to-end encryption for all financial data transmission and storage
- Multi-factor authentication for account access and sensitive operations
- Regular security audits and penetration testing by independent experts
- Strict employee access controls with audit trails for all data interactions
- Automated backup systems with encrypted off-site storage in Australia
- Incident response procedures with prompt notification of any security breaches
Security Breach Protocol: If a security incident affects your personal information, we'll notify you within 72 hours and provide clear information about what happened and what steps we're taking.
Data Retention and Deletion
We don't keep your information indefinitely. Our retention policies balance your privacy rights with legitimate business needs and regulatory requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account closure + 7 years | Australian tax and business records requirements |
| Financial Models | 3 years after last access | Professional service standards |
| Communication Records | 7 years from last contact | Dispute resolution and compliance |
| Technical Logs | 12 months | Security monitoring and troubleshooting |
International Data Transfers
While we primarily store data within Australia, some processing may occur overseas. We ensure adequate protection regardless of location through contractual safeguards and certification requirements.
Cloud Infrastructure
Our cloud services operate from Australian data centers with backup facilities in Singapore. These locations meet strict security and privacy standards equivalent to Australian requirements.
Third-Party Services
Some specialized financial analysis tools may process data in the United States or European Union. We only use providers with robust privacy protections and binding contractual commitments to Australian privacy standards.
Cookies and Tracking Technology
Our website uses cookies and similar technologies to improve your experience and understand how our platform is used. You have control over these technologies.
- Essential cookies that enable core functionality and security features
- Performance cookies that help us understand how visitors interact with our site
- Functional cookies that remember your preferences and settings
- Analytics tools that provide insights into usage patterns and popular features
Cookie Control: You can manage cookie preferences through your browser settings or our cookie management tool. Disabling essential cookies may limit some platform functionality.
Changes to This Policy
Privacy practices evolve with technology and regulations. We update this policy periodically and will notify you of significant changes through email or prominent website notices.
Notification Process
Major changes that affect how we collect, use, or share your information will be announced at least 30 days before taking effect. Minor clarifications or administrative updates may be implemented immediately with updated posting dates.
Version History
Previous versions of this policy are available upon request. This helps you understand what has changed and how it might affect your information.
Privacy Questions and Concerns
Have questions about your privacy or want to exercise your rights? We're here to help.
Email: help@parinoxel.com
Phone: +61 7 4723 5288
Mail: Privacy Officer, parinoxel
7 Birubi Pl, Giralang ACT 2617, Australia
We respond to privacy inquiries within 5 business days and aim to resolve most matters within 30 days.